Current Job Openings

Education Coordinator

Job Title: Education Coordinatorr
Reports to: Executive Lead
Accountable To: Chief Executive Officer (CEO)

Job Description

Purpose of the Position
The Education Coordinator leads the development of the education plans for Patients, HCP and Community in collaboration with the Quality-of-Life (QOL) and Research Committees, and chapter coordinators.

Working Environment
The Education Coordinator will work in a fast paced, high demand environment involving multiple collaborators, external stakeholders, and tight deadlines. The Education Coordinator will maintain professionalism and efficiency working with limited supervision, exerting initiative, good judgment, and excellent communication skills.

# Of Hours/ Job Type
Contract base 30 hours/week @ $28 – 32/hour. Services are delivered in-person at SCAGO office or other service location – for 2 days/week – and remotely thereafter. Tuesdays are mandatory for in-person attendance; the other in-person days will be determined by ongoing operations. The incumbent will also be required to support educational and/or psycho-social events on Saturdays.

Growth Opportunity
SCAGO is a growing organization that actively supports staff growth. Based on performance, growth opportunities include contract extension, employee benefits and staff training.

Reporting Relationship
The Education Coordinator will work closely with a multidisciplinary team while reporting directly to the Executive Lead. Incumbent will carry out tasks based on this job description and as may be advised. The incumbent will provide timely, qualitative monthly reports on progress/achievements inclusive of logged hours and summary of activities.

Role Expectations
• Lead the development of the education work plan for Patients, HCP and Community
• Work with and solicit input from the Quality-of-Life (QOL) committee with respect to the overall education program
• Evaluate programs by surveying recipients of the education programs
• Provide monthly and quarterly reports
• Ensure that all communications and records be kept confidential and secure
• Effectively develop and deliver/facilitate SCAGO’s curriculum of patient education (Learning for Life)
• Suggest and implement creative educational activities that will support the needs of the SCD community
• Communicate with clients (patients and families) and other stakeholders regularly to improve their access to our programs
• Work closely with chapter coordinators to support education program across the province and run one or more webinars/weekend/month
• Manage/provide oversight to the Health Care Professional E-course Coordinator
• Liaise with appropriate individuals in schools, faith-based agencies, and other community partners across the province to provide adequate education on SCD to the wider community.

Qualifications
1. Master’s level educational background in healthcare, education, or related field with at least 3 years of adult learning experience
2. Bilingualism desirable
3. Minimum five years with practical experience working in healthcare, education, curriculum development
4. Superior communication, problem-solving, time management and documentation skills
5. Ability to work collaboratively as member of a multidisciplinary team
6. Self-motivated and demonstrated ability to manage a busy and varied case load
7. Experience working with racialized communities or patient organizations is desirable.
8. Experience with Teletherapy and creating a successful virtual educational experience

To Apply:
Send your cover letter and resume with references included, as a single document to info@sicklecellanemia.ca

Media Coordinator / Publicist

Job Title: Media Coordinator / Publicist
Reports To: Executive Lead
Accountable To: Chief Executive Officer (CEO)

Job Description

Purpose of the Position
We are looking to hire a Media Coordinator / Publicist with superb multimedia and organizational skills. The Media Coordinator / Publicist is expected to possess excellent communication and interpersonal skills with the ability to multitask in a fast-paced environment.
To be successful, the right Media Coordinator / Publicist will need to demonstrate ability to process large blocks of information and generate succinct audience-specific, multi-format messaging, possess strong time management and great creativity skills with a keen interest in creating and implementing cost-efficient and impactful media campaigns.

Working Environment
The Media Coordinator / Publicist will work in a fast paced, high-demand environment involving clients with physical and psycho-social issues of a complex, confidential and time urgent nature, media outlets and partner organizations. He/she will maintain professionalism and efficiency, require limited supervision, exerting initiative, good judgment, and excellent communication skills. He/she will be empathetic, compassionate, and understanding when dealing with the clients.

# Of Hours/ Job Type
Contract base 30 hours/week @ $28 – 32/hour. Services are delivered in-person at SCAGO office or other service location – for 2 days/week – and remotely thereafter. Tuesdays are mandatory for in-person attendance; the other in-person day will be determined by ongoing operations. The incumbent will also be required to support educational and/or psycho-social events on 1-2 Saturdays per month.

Growth Opportunity
SCAGO is a growing organization that actively supports staff growth. Based on performance, growth opportunities include contract extension, employee benefits and staff training.

Reporting Relationship
The Media Coordinator / Publicist will work closely with a multidisciplinary team of healthcare professionals, patient advocates, project collaborators, social workers, and report to the Executive Lead. The incumbent will carry out tasks based on this job description and as may be advised. The Media Coordinator / Publicist will provide accurate reports of logged hours, activities and work outcomes.

Role Expectations
o Demonstrate strong understanding and commitment to the mission, vision, core values, and strategic plan of the SCAGO
o Develop and execute plans to generate media coverage and press mentions, showcasing successful SCAGO events, projects and expertise across media.
o Actively engage SCAGO communities and target audience, including industry stakeholders, clients, and the public, through effective communication channels with compelling messages and content.
o Take charge of digital media platforms, including email campaigns, newsletters and developing engaging content to enhance visibility and engagement.
o Grow our social media exponentially
o Create visually appealing graphics for marketing materials across media types, ensuring brand consistency and a strong visual identity.
o Stay abreast of industry events, trends, and competitor activities, providing insights and recommendations for continuous engagement.
o Assist in the planning and execution of marketing events, both online and offline, to promote awareness and engagement.
o Work closely with cross-functional teams to ensure alignment between marketing initiatives and operational activities and objectives.
o Monitor and analyze the performance of marketing campaigns, providing insights and recommendations for optimization.
o Create SCD related concise, eye-catching, and creative social posts that engage sickle cell disease and the general Canadian audiences on these platforms – Instagram, Twitter, Facebook, LinkedIn, and YouTube.
o Monitor and support website content updating
o Ensure timely dissemination of uniform messages are shared across all channels and tagging collaborators and their networks
o Provide monthly and quarterly media reports including public awareness, website traffic and social media metrics
o Develop social media content calendar (a month in advance) that boosts engagement and SCAGO’s visibility including biweekly newsletters and blogs
o Ensure the accuracy of marketing communications by submitting all outbound content to management before publishing to ensure errorfree content
o Support virtual and in-person webinars and other events (live streaming, reporting; press releases, etc.)

Qualifications
1. A passion for marketing, graphic design, and public relations, with hands-on experience and exposure to various facets of the marketing landscape.
2. Bachelor’s Degree: BSc. in Marketing or a related field.
3. Highly proficient in graphic design tools such as adobe photoshop
4. Strong written and verbal communication skills, with the ability to craft compelling messages.
5. Ability to collaborate effectively within a team and across different departments.
6. Ability to manage competing priorities and tight deadlines
7. Proactive and self-motivated, with a willingness to take on new challenges.
8. Digital Marketing Knowledge: Familiarity with social media platforms, email marketing tools, and content marketing strategies.
9. 5+ years of experience as a social media strategist with patient organization and/or healthcare experience
10. Superior communication, problem-solving, time management, and documentation skills
11. Excellent command of written and verbal English.
12. Advanced platform knowledge (Facebook, Twitter, LinkedIn, Instagram, Pinterest, Instagram, and TikTok)

If you are the right candidate, send your cover letter and resume (as a single document) to info@sicklecellanemia.ca with the job title as the subject of the email.

Social Worker/ Case Manager

Job Title: Social Worker/ Case Manager
Reports To: Executive Lead
Accountable To: Chief Executive Officer (CEO)

Job Description

Purpose of the Position
The Social Worker’s role is to support, as part of a team, the health needs and challenges of the sickle cell disease community. The role will provide psycho-social supports to clients in individual and group settings, in-person and virtually; and is crucial to the success of the SCAGO’s projects and operations.

Working Environment
The Social Worker will work in a fast paced, high demand environment involving clients with physical and psycho-social issues of a complex, sensitive and time urgent nature. He/she will maintain professionalism and efficiency working with limited supervision, exerting initiative, good judgment, and excellent communication skills. He/she will be empathetic, compassionate and understanding when dealing with the clients.
Preference for candidates based in the Jane-Finch hub / London and environs.

# Of Hours/ Job Type
Contract base 35 hours/week @ $30 – 40/hour. Services are delivered in-person at SCAGO office or other service location – for 3 days/week – and remotely thereafter. Tuesdays are mandatory for in-person attendance; the other in-person days will be determined by ongoing operations. The incumbent will also be required to support educational and/or psycho-social events on Saturdays.

Growth Opportunity
SCAGO is a growing organization that actively supports staff growth. Based on performance, growth opportunities include contract extension, employee benefits and staff training.

Reporting Relationship
The Social Worker will work closely with a multidisciplinary team while reporting directly to the Executive Lead. Incumbent will carry out tasks based on this job description and as may be advised. The incumbent will provide timely, qualitative monthly reports on progress/achievements inclusive of logged hours and summary of activities.

Role Expectations
 Advocate for clients (e.g. OW, ODSP, housing eviction)
 Provide crisis management from a trauma-informed lens to address safety issues and chronic crisis situations with a safety plan
 Provision of counseling and consultation services in a variety of settings to individuals and groups via telephone and cyber
 Conduct bi-weekly peer support sessions
 Operate from evidence-based case management approaches (e.g., strengths-based, empowerment, anti-oppressive practice and motivational interventions)
 Respond to emails, phone calls or other correspondences in a timely and responsible manner
 Support SCAGO’s research work
 Utilize software application to record, track and report on the client’s journey
 Ensures that all communications and records be kept confidential and secure
 Network with external stakeholders and industry partners in the community
 Other duties as assigned

Qualifications
1. A masters’ degree in social work or psychology (MSW) preferred.
2. Familiarity with relevant legislation (e.g. Health Care Consent Act, Mental Health Act, etc.)
3. Superior communication, problem-solving, time management and documentation skills
4. Ability to work collaboratively as member of a multidisciplinary team
5. Self-motivated and demonstrated ability to manage a busy and varied case load
6. Background in qualitative and quantitative studies an asset
7. Candidate who are bilingual with a minimum of 2 years+ experience working with racialized communities or patient organizations is preferable.
8. Experience with Teletherapy and creating a successful virtual experience
9. Experience providing consultation and collaborating with multidisciplinary teams
10. Completion of a satisfactory Police Vulnerable Sector check

To Apply:
Send your cover letter and resume with references included, as a single document to info@sicklecellanemia.ca

London Chapter Lead/Patient Wellbeing Coordinator

Job Title: London Chapter Lead/Patient Wellbeing Coordinator
Reports To: Executive Lead
Accountable To: Chief Executive Officer (CEO)

Job Description

Purpose of the Position
Are you an empathetic listener? A tireless advocate? Do you enjoy helping people get back on their feet? The Sickle Cell Awareness Group of Ontario is looking to employ a Chapter Lead/Patient Wellbeing Coordinator to lead its Southwestern chapter. If this is you, then we would like to talk to you.

Working Environment
The Sickle Cell Awareness Group of Ontario (SCAGO) is a leading charitable patient organization providing evidence-based support to families with children, adolescents, and adults with SCD across the four regions of the province. It is a fast paced, high demand environment involving multiple collaborations, external and internal stakeholders, and tight deadlines. You will maintain professionalism and efficiency working with limited supervision, exerting initiative, good judgment, and excellent communication skills.

# Of Hours/ Job Type
Contract base 40 hours/week @ $35/hour. Services are delivered at various hospital sites in the South-Western region and remotely. The incumbent will be required to lead educational and/or psycho-social events for the region. To support the incumbent, up to $10,000 annual transport allowance is included. Incumbent must be resident in the South-West Ontario area – London, Kitchener, Windsor, Guelph, etc.

Growth Opportunity
SCAGO is a growing organization that actively supports staff growth. Based on performance, growth opportunities include contract extension, employee benefits and staff training.

Reporting Relationship
The Chapter Lead/Patient Wellbeing Coordinator will work closely with a multidisciplinary team while reporting directly to the Executive Lead. Incumbent will carry out tasks based on this job description and as may be advised. The incumbent will provide timely, qualitative monthly reports on progress/achievements inclusive of logged hours and summary of activities.

Role Expectations
• Develop chapter work plan to grow SCAGO chapter in South-Western Region.
• Develop and conduct surveys, focus group interviews and research to better understand the needs of the SCD community in S-W.
• Establish relationships and programs to help families navigate services essential to improving their health and well-being with hospitals in S-W including LHSC Hemoglobinopathy, Windsor, etc., community organizations and other service providers.
• Oversee the S-W program coordinator
• Develop a directory of resources and subject matter experts on disease management and self advocacy relevant to providing support for patients and their families
• Develop and maintain database on hospital and community experiences of people with sickle cell disease.
• Support hospitals in the South-West Ontario region in utilizing quality standards to treat people with sickle cell disease.
• Support people with sickle cell disease in identifying and managing sub-optimal care experiences
• Hold and facilitate virtual and/or in-person peer support group meetings
• Facilitate one-on-one counseling, respite, emergency and transportation support and other necessary resources to clients.
• Develop and implement plans to tackle unemployment as one of the root causes of mental health deficits within the SCD community, collaborate with employment agencies, OYAP etc. to improve employability of SCD patients not currently employed or underemployed in Southwestern region
• Support project development and implementation
• Hold monthly peer support meetings
• Provide accurate, timely and relevant evaluations and report to management and relevant partners
• Work closely with other chapter coordinators to support programs across the province
• Liaise with appropriate community partners across the region to provide adequate support to SCD community.

Qualifications
1. Master’s level educational background in healthcare, counselling, healthcare administration, advocacy, or related field of at least 3 years
2. Bilingualism desirable
3. Minimum five years with practical experience working in healthcare, patient advocacy, or public administration
4. Superior communication, problem-solving, time management and documentation skills
5. Ability to work collaboratively as member of a multidisciplinary team
6. Self-motivated and demonstrated ability to manage a busy and varied case load
7. Experience working with racialized communities or patient organizations is desirable.

To Apply:
Send your cover letter and resume with references included, as a single document to info@sicklecellanemia.ca.