Job Description

Purpose of the Position

The social worker’s role is to support, as part of a team, the mental health needs of the sickle

cell disease community. The role will provide counselling and other psycho-social supports to

clients in individual and group settings; and is crucial to the success of the SCAGO’s projects

and operations.

Working Environment

The social worker will work in a fast paced, high demand environment involving clients with

physical and psycho-social issues of a complex, sensitive and time urgent nature. He/she will

maintain professionalism and efficiency working with limited supervision, exerting initiative,

good judgment, and excellent communication skills. He/she will be empathetic, compassionate

and understanding when dealing with the clients.

# Of Hours/ Job Type

Contract base 40 hours/week @ $35/hour. Incumbent will also be required to support

psycho-social events on one weekend/month. Incumbent will work 2 days in the office and 2

days remote.

Reporting Relationship

The social worker will work closely with a multidisciplinary team while reporting directly to the

operations coordinator, psychology clinician and/or the CEO. Incumbent will carry out tasks

based on this job description and as may be advised. The incumbent will provide timely,

qualitative monthly reports on progress/achievements inclusive of logged hours and summary of

activities.

Role Expectations

▪ Advocate for clients (e.g. OW, ODSP, housing eviction)

▪ Provide crisis management from a trauma-informed lens to address safety issues and

chronic crisis situations with a safety plan

▪ Provision of counselling and consultation services in a variety of settings to individuals

and groups via telephone and cyber

▪ Conduct bi-weekly peer support sessions

▪ Operate from evidence-based case management approaches (e.g., strengths-based,

empowerment, anti-oppressive practice and motivational interventions)

▪ Respond to emails, phone calls or other correspondences in a timely and responsible

manner

▪ Support SCAGO’s research work

▪ Utilize software application to record, track and report on the client’s journey

▪ Ensures that all communications and records be kept confidential and secure

▪ Network with external stakeholders and industry partners in the community

▪ Other duties as assigned

Qualifications

1. A masters’ degree in social work or psychology (MSW).

2. Familiarity with relevant legislation (e.g. Health Care Consent Act, Mental Health Act,

etc.)

3. Superior communication, problem-solving, time management and documentation skills

4. Ability to work collaboratively as member of a multidisciplinary team

5. Self-motivated and demonstrated ability to manage a busy and varied case load

6. Background in qualitative and quantitative studies an asset

7. Candidate who are bilingual with a minimum of 2 years+ experience working with

racialized communities or patient organizations is preferable.

8. Experience with Teletherapy and creating a successful virtual experience

9. Experience providing consultation and collaborating with multidisciplinary teams

10. Completion of a satisfactory Police Vulnerable Sector check